Managing Your Subscription

Your organization's billing page

All subscription management happens on the billing page for your organization. To get there:

1. Sign in to The Taurus.
2. Make sure you have selected the correct organization in the organization switcher (top left of the navigation).
3. Navigate to Organization Settings, then select Billing.

The billing page shows your current plan, subscription status, usage summary, and available actions. Only organization Owners can access billing settings.

Viewing your current plan and usage

The billing page displays:

• Current plan -- which tier your organization is on (Starter, Pro Advertiser, Pro Publisher, Enterprise Advertiser, or Enterprise Publisher)
• Subscription status -- whether your subscription is active, in a trial period, or set to cancel at the end of the billing period
• Usage -- how many notices you have created relative to your plan's allowance
• Billing period -- the start and end dates of your current billing cycle

Upgrading your plan

To move to a higher plan:

1. On the billing page, review the available plans and select the one you want.
2. Click Upgrade.
3. You are redirected to Stripe checkout to enter or confirm your payment details.
4. Complete the checkout process.

Your upgrade takes effect immediately. All your existing data is preserved -- notices, campaigns, chapters, team members, and organization settings carry over without any changes. The features included in your new plan become available right away.

If you are upgrading mid-cycle, Stripe prorates the charge. You pay only the difference for the remaining days in your current billing period.

Downgrading your plan

To move to a lower plan:

1. On the billing page, select the plan you want to downgrade to.
2. Click Downgrade.
3. Confirm your choice.

A downgrade does not take effect immediately. Your current plan remains active until the end of the billing period you have already paid for. When the period ends, your organization moves to the lower plan.

If the lower plan does not include features you are currently using (for example, chapters or team collaboration), those features become read-only after the downgrade takes effect. Your data is not deleted -- you simply cannot create new items or make changes using features that are not part of your new plan. If you upgrade again later, everything is restored.

Cancelling your subscription

To cancel:

1. On the billing page, click Cancel Subscription.
2. Confirm the cancellation.

Cancellation takes effect at the end of your current billing period. Until then, you continue to have full access to all features of your current plan. After the period ends, your organization reverts to the free Starter plan. Your data remains intact, but features above the Starter tier become unavailable.

You can resubscribe at any time by choosing a new plan from the billing page.

Applying coupon codes

If you have received a coupon code for a discount:

1. On the billing page, look for the Apply Coupon option.
2. Enter your coupon code.
3. The discount is applied to your next invoice or to your checkout if you are upgrading at the same time.

Coupon codes may provide a percentage discount, a fixed amount off, or a number of free months depending on the promotion. The billing page shows the active coupon and its terms once applied.

Purchasing additional notice credits

Each plan includes an allowance for the number of transparency notices you can create. If you need more notices but do not want to upgrade to a higher plan, you can purchase additional notice credits:

1. On the billing page, find the Notice Credits section.
2. Select the number of additional credits you need.
3. Complete the purchase through Stripe.

Credits are added to your organization immediately and do not expire. They are consumed as you create and publish new notices beyond your plan's base allowance.

Billing is per organization

Each organization on The Taurus has its own subscription and billing. If you belong to multiple organizations -- for example, your personal organization and a team organization -- each one is billed independently.

Upgrading your team organization does not affect your personal organization, and vice versa. If you manage multiple team organizations, each one needs its own subscription configured separately.

Payment and invoices

The Taurus uses Stripe for all payment processing. Stripe handles your payment method securely -- The Taurus does not store credit card details. You can update your payment method, view past invoices, and download receipts directly from the billing page, which links to the Stripe customer portal for these actions.